Frequently Asked Questions

General

Yes, at this time all services remain the same with your branch, please continue to refer to your personal banking officer for any assistance.

Scotiabank Belize has been rebranded to Belize Bank Corporation Limited.

For now all branches will remain open for business as they currently are. Customers will be notified if there are any changes.

Yes.  There will be no changes to the services you currently receive.

No. The Banks will continue to operate as separate entities.

No. The Belize Bank Limited and the Belize Bank Corporation Limited are separate entities. Both banks will continue to offer the products and services they currently offer.

Your money is safe with both banks who are subject to requirements and inspection under the law by the Central Bank of Belize.

Both banks have also been operating for many years and both have proven themselves to be responsible and compliant with all the regulatory requirements. Both also pride themselves on providing exceptional service to all its customers and will continue to do so.

Yes the wire instructions to receive funds into your account will change. The new instructions will be provided upon request to ensure seamless transition of your business.

Accounts

Not at this time. You will continue to access your account at any of the Belize Bank Corporation Ltd. locations countrywide.

Yes. There will NOT be any interruption in the current process and no additional charges will be levied.

Yes, your existing accounts will be maintained.

There will not be any change in the account numbers.

For the time being, both banks will operate separately each offering their own products, which may or may not be similar.

Yes. Your checks will continue to be accepted for negotiation at any of our Belize Bank Corporation branches.

There will be no changes to service fees at this time.  If there are any changes the Bank will ensure that you are notified in ample time.

 

Retail Lending

Yes. Your current terms and conditions will continue. If any changes are made you will be contacted to visit your nearest Belize Bank Corporation branch to discuss the changes with your personal banking officer.

For now, your current mortgage arrangements will continue as specified in your facility letter. If there are any changes you will be contacted to visit your nearest Belize Bank Corporation branch to discuss the changes with your personal banking officer.

The Belize Bank Limited is a separate entity from the Belize Bank Corporation Ltd therefore rates for both institutions will remain as they are.

Credit Cards

Your existing Scotiabank Visa or Mastercard credit cards can currently be used at any of the Belize Bank Limited’s ATMs and points of sales.  You will continue to be able to access funds or make payments using your Scotiabank Visa debit card or Mastercard credit cards.

Online and ATM Services

Use links provided in Menu bar to access the services you would normally access on Scotiabank Belize’s website.

Use links provided in Menu bar to access the services you would normally access on Scotiabank Belize’s website.

Your Scotiabank Bank debit and credit cards will continue to function as normal.

All valid Scotia cards (credit and debit cards) will remain operational after Belize Bank Corporation Ltd takes over. Thereafter arrangements will be made to change the cards and ample notice and guidance will be provided to ensure uninterrupted service.

Telephone numbers will remain the same; therefore you can dial any Scotiabank branch number to get into any of the Belize Bank Corporation Limited branches.

You can trust any of the channels regardless of the brand.

There is a transition period during which customers will continue to see the Scotiabank brand. These will be phased out over a period of time and replaced with the Belize Bank Corporation Limited brand.

The Belize Bank Limited and the Belize Bank Corporation Ltd are two separate entities, as such the existing fees for transactions between banks will remain the same as they are now.